Privacy policy

At JP Macarons, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.

Information We Collect

When you place an order, contact us, or browse our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Billing information (if applicable)

  • Order details

  • Technical information such as your IP address, browser type, and device information

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Arrange delivery

  • Respond to your questions and customer service requests

  • Send order confirmations and important updates

  • Improve our website and customer experience

  • Comply with legal and accounting obligations

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, understand how visitors use our website, and improve our services.

You can disable cookies through your browser settings, although some parts of the website may not function properly.

Data Storage & Security

Your personal information is stored securely and protected against unauthorized access, loss, or misuse. We retain your data only for as long as necessary to provide our services and comply with legal obligations.

Third-Party Services

We may use trusted third-party providers for services such as payment processing, website analytics, and delivery. These providers only receive the information necessary to perform their services and are required to protect your data.

Your Rights

If you are located in the European Union, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to data processing

  • Request a copy of your personal data

  • Withdraw your consent where applicable

To exercise these rights, please contact us using the details below.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us

Your trust means a lot.